Fresh surprises with each new season
SUMEET VOHRA reflects on the sometimes bemusing world of the personal injury expert
With the passing of each year inevitably comes time for reflection: what has passed and what will come to pass. For me the main theme for 2008 was great expectations: insurers’ expectations of the personal injury expert; the claimant’s expectation of the claims process; the expert’s expectation of their instructing party.
The insurers’ champion must surely be the bionic report – part human, part machine – generated by software with some expert input; a report that is better, faster and cheaper.